Terms of Service

Acceptance of the Terms of Use

Welcome to Imou Store!

These terms of use are entered into by and between you and IMOU (the “company”, "Imou," "we" or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the "Terms of Use"), govern your access to and use of this Website, including any subdomains and any content, purchase of the product, functionality and services offered on, by or through it or them (the "Site").
Please read the Terms of Use carefully before you use the Site. By using the Site, you accept and agree to be bound and abide by these Terms of Use. If you do not want to agree to these Terms of Use, you must not access or use the Site.

We are committed to responsibly handling the information and data we collect through our Site and other services in compliance with our Privacy Policy, which is incorporated by reference into these Terms of Use. Please review our Privacy Policy so you are aware of how we collect and use your personal information."

Scope of Service

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information, including but not limited to name, Email, etc. It is a condition of your use of the Site that all the information you provide on the Site be correct, current and complete.

We reserve the right to alter, suspend or discontinue the Site in whole or in part, for business and operational reasons. The Site may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security by contacting us at privacy@imoulife.com. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion if, in our opinion, you have violated any provision of these Terms of Use. We are also not responsible for any service modifications, price changes, suspensions, or discontinuances to you or any third parties.

Electronic Communications

When you access or use the Site or send e-mails to us, you are communicating with us electronically. By doing so, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our Site.

Intellectual Property Rights

Unless otherwise stated, the Site and its entire contents, features and functionality (including, but not limited to, all information, software, product names, titles, phrases, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by the Company. No right, title or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company.

These Terms of Use permit you to use the Site for your personal, non-commercial use only. Without our prior written consent, you must not print, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the content or materials on our Site, if not for your own personal use.

Any use of the Site not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.


The Company name, the terms "Imou," , ”Imou Store” and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Site are the trademarks of their respective owners.

Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms of Use. You are not agreed to use the Site in any way that violates any applicable national, provincial, local or international law or regulation; to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm the Company or users of the Site or expose them to liability, or to attempt to interfere with the proper working of the Site in any way.

User Contributions

We might provide you with information on the design or development of programs for your reference only. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

This Site may contain links to other sites for your convenience only or content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. These materials do not necessarily reflect the opinion of the Company. If you decide to access any of the third-party websites linked to this Site or materials provided by any third parties, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. We are not responsible, or liable to you or any third party, for third-party links or the content or accuracy of any materials provided by any third parties.


You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Site for any reconstruction of any lost data.

You must not misuse our Site by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our Site will cease immediately.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or sub-contractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our Site; or
• use of, or reliance on, any content displayed on our Site;
In particular, we will not be liable for:
• loss of profits, sales, business or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss of damage.

Governing Law

These Terms Of Conditions and any separate agreements whereby we provide you.
Services shall be governed by and construed in accordance with the laws of France.


If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.



Before submitting your order to us, you can review it and make any necessary changes using our order process. At each page of the order process, kindly take the time to read and double-check your order.

After placing a purchase, we will send you an email to confirm that we have received it. By sending you an email confirming your order for the Products, we will let you know that we have accepted your offer. When we send you the confirmation email, that is when the contract between us is officially formed.

If we are unable to provide you with a product, for instance because it is out of stock or no longer available, or because there was a pricing error on our website, we will refund your money.


No agency relationship

The parties agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of the Terms of Use or from your use of any of the Services.

Changes and Your Concerns  


We reserve the right to modify these Terms of Use from time to time in our sole discretion, . The date the Terms of Use were last revised is identified at the top of the page. All modifications are effective immediately when we post them and apply to all access to and use of the Site thereafter. Your continued use of the Site following the posting of revised Terms of Use means that you accept and agree to the modifications. You are expected to check this page frequently so you are aware of any modifications, as they are binding on you.

Please contact us at privacy@imoulife.com if you have concerns on these Terms of Use or comments relating to the Site.